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Management of your data and your rights

The company Boullard Musique SA, whose head office is located at ZI Riond-Bosson 10 - 1110 - Morges - Switzerland has an online sales website. This site makes it possible to receive orders from our customers and the data collected on this occasion is recorded and processed in a customer file. This file is used to:
  • Manage orders, payment and delivery.
  • Carry out marketing operations (loyalty, promotions) and send advertisements by email to our customers who have not opposed it or who have accepted it:
    • On products similar to those they ordered.
    • On other products offered by the company. For example, if a customer buys a dress, a body cream can be offered.
  • Transmit the data of our customers who have accepted it to our business partners, to enable them to send advertising (see below).
  • Order management: the legal basis for processing is the execution of a contract (Cf. article 6.1.b) of the European Data Protection Regulation.
  • Sending commercial solicitations by email on products similar to those ordered by customers: the legal basis for processing is the legitimate interest of the company (Cf. article 6.1.f) of the European Data Protection Regulation), namely promote our products to our customers.
  • Sending commercial solicitations by email on other products offered by the company Boullard Musique: the legal basis for processing is consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by Article L. 34-5 of the Postal and Electronic Communications Code.
  • Transmission of the email address to business partners: the legal basis for processing is consent (see article 6.1.a) of the European Data Protection Regulation).
  • Bookkeeping involving the retention of data for a period of 10 years: the legal basis for processing is the legal obligation (Cf. article 6.1.c of the European Data Protection Regulation).
  • Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing the identification of the customer, data relating to registration on opposition lists.
  • Data relating to orders: transaction number, details of purchases, amount of purchases, data relating to payment of invoices (payments, outstanding payments, discounts), product returns.
  • Data relating to the means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately deleted).
  • Data necessary for carrying out loyalty and prospecting actions: purchase history.
  • The customer and billing services of the Boullard Musique SA company are recipients of all categories of data.
  • Its subcontractors, responsible for the delivery of its orders, are recipients of the identity, address and telephone number of our customers.
  • The email addresses of customers who have accepted it are sent to our business partners (list of business partners, regularly updated):
    • DHL
    • LAPOSTE
  • Data required for order management and invoicing: throughout the duration of the commercial relationship and ten (10) years for accounting obligations.
  • Data necessary for carrying out loyalty actions and prospecting: throughout the duration of the commercial relationship and three (3) years from the last purchase.
  • Data relating to means of payment: this data is not kept by the Boullard Musique SA company; they are collected during the transaction and are immediately deleted upon payment of the purchase.
  • Data concerning the opposition lists to be received from prospecting : three (3) years.
If you no longer wish to receive advertising from the company Boullard Musique (exercise of the right of opposition or withdrawal of a consent already given), contact us . If, after having consented to your data being transmitted to our business partners, you wish to reverse this choice and no longer receive advertising from them, contact us.You can access the data concerning you, rectify them or have them erased. You also have a right to portability and a right to limit the processing of your data (see the cnil.fr website for more information on your rights). To exercise these rights or for any questions about the processing of your data in this system, you can contact our DPO.
  • Contact our DPO electronically: dpo@boullard.ch
  • Contact our DPO by post: The Data Protection Officer - Boullard Musique SA - ZI Riond-Bosson 10 - 1110 Morges, Switzerland